Dominican Republic emergency number: 911
Dial 911 anywhere in the Dominican Republic for police, ambulance, or fire. Tourist police CESTUR: 809-200-3500.
Plus 37 verified embassy, healthcare, and safety contacts below.
Quick Access
In Case of Emergency
Dial 911 for immediate emergency assistance anywhere in the Dominican Republic. This number connects you to police, ambulance, and fire services. For tourist-specific issues, contact CESTUR (Tourist Police) at 809-200-3500.
Emergency Services
6 contactsCall these numbers in case of immediate danger or emergency.
National Emergency Number (911)
Unified emergency number for police, ambulance, and fire services across the Dominican Republic.
Fire Department (Bomberos)
Cuerpo de Bomberos del Distrito Nacional.
AMET (Traffic Police)
Autoridad Metropolitana de Transporte. For traffic accidents and road emergencies.
Defensa Civil (Civil Defense)
Dominican Republic Civil Defense — responds to hurricanes, earthquakes, floods, and major natural-disaster operations. For immediate life-threatening emergencies still dial 911; use this number to report damage, request evacuation help, or get hurricane-shelter information.
Tourist Police (CESTUR / POLITUR)
4 contactsSpecialized police force dedicated to protecting tourists. Officers often speak English.
CESTUR / POLITUR (Tourist Police)
Specialized police force dedicated to protecting tourists. Officers are stationed in major tourist areas and many speak English.
CESTUR Punta Cana Office
Tourist police office serving the Punta Cana and Bavaro resort area.
CESTUR Puerto Plata Office
Tourist police office serving Puerto Plata and the North Coast.
POLITUR Tourist Police 24/7 Hotline
Direct 24/7 tourist police hotline cited by the US Department of State. POLITUR is the legacy name for the body now operating as CESTUR; both numbers (this and 809-200-3500) are active.
Embassies & Consulates
13 contactsForeign diplomatic missions in the Dominican Republic. Contact your embassy for passport issues, legal help, or emergencies abroad.
U.S. Embassy Santo Domingo
Canadian Embassy
British Embassy
German Embassy
French Embassy
Spanish Embassy
Italian Embassy
Embassy of Haiti
Netherlands Embassy
U.S. Consular Agent — Bavaro / Punta Cana
U.S. consular services office serving Bavaro and Punta Cana. Use this number during business hours for routine consular help. After-hours US citizen emergencies go through the main US Embassy line (secondary number).
U.S. Consular Agent — Puerto Plata
U.S. consular services office serving Puerto Plata and the north coast. Two day numbers published; after-hours emergencies go through the main US Embassy line (809-567-7775).
Canadian Embassy Office — Punta Cana
Government of Canada consular office serving Punta Cana and the eastern region. For after-hours emergencies Canadian citizens should call the main embassy in Santo Domingo (809-262-3100) or the Canada Emergency Watch and Response Centre.
Canadian Honorary Consul — Puerto Plata
Government of Canada honorary consul in Puerto Plata. Provides routine consular assistance to Canadians on the north coast. After-hours emergencies via the main embassy in Santo Domingo (809-262-3100).
Healthcare Facilities
6 contactsMajor hospitals and clinics with experience treating international patients.
HOMS (Hospital Ortopedico & Traumatologico)
One of the most recognized private hospitals in Santo Domingo with modern facilities.
Centro Medico Punta Cana (CMPC)
Modern medical center serving the Punta Cana resort area. English-speaking staff available.
Hospiten Bavaro
International hospital chain with English-speaking staff. Commonly used by tourists in the Bavaro area.
Hospital General de la Plaza de la Salud
Major public hospital in Santo Domingo with emergency services.
Clinica Dr. Abel Gonzalez
Well-known private clinic in Santo Domingo.
Hospital Metropolitano de Santiago (HOMS Santiago)
Major private hospital serving the Santiago and Cibao region.
Hotlines & Helplines
4 contactsSpecialized helplines for specific situations.
Domestic Violence Hotline
National hotline for domestic violence and gender-based violence. Free and confidential.
Child Protection Hotline (CONANI)
Consejo Nacional para la Ninez y la Adolescencia. For reporting child abuse or neglect.
Drug & Substance Abuse Helpline
National helpline for drug and substance abuse issues. Consejo Nacional de Drogas.
Attorney General — Gender Violence Reporting
Procuraduría General attorney-general hotline for reporting gender-based violence and intimate-partner crimes. Complements the *212 Ministry of Women hotline.
Utilities & Services
4 contactsUseful service numbers for everyday needs.
INTRANT (Transit Authority)
Instituto Nacional de Transito y Transporte Terrestre. For transit information and road conditions.
INDOTEL (Telecommunications)
Instituto Dominicano de las Telecomunicaciones. For complaints about telecom services.
ProConsumidor (Consumer Protection)
National consumer protection agency. File complaints about fraudulent businesses or services.
COE (Emergency Operations Center)
Centro de Operaciones de Emergencias. Monitors natural disasters, hurricanes, and severe weather events.
Frequently asked questions
Quick answers to the questions travelers ask about emergency services and consular help in the Dominican Republic.
Is 911 free to call in the Dominican Republic?
Do 911 operators speak English?
What number should a tourist call after a crime, theft, or scam?
Is there a separate number for an ambulance?
What should I do if I lose my passport in the Dominican Republic?
What number do I call during a hurricane or natural disaster?
How do I report gender-based or domestic violence?
Safety tips for travelers
Before Your Trip
- Register with your country's embassy or consulate
- Save emergency numbers in your phone
- Keep copies of important documents (passport, insurance)
- Purchase comprehensive travel insurance
During Your Stay
- Keep your embassy's number accessible at all times
- Use hotel safes for valuables and documents
- Stay aware of your surroundings, especially at night
- CESTUR officers are stationed in major tourist areas